Support Portal

*This applies for SIP-T53 and SIP-T53W* Ringtones are set at the server level, meaning you cannot change them on your handset, we will do it for you. ...

First you need the SP1 or SP2 (Shared parking 1 &2) buttons added to your handset (ask us for this if you don't have it). When in a call, press ...

Each phone extension is either setup as assisted transfer, or as blind transfer. If you want your method of transfer changed, please submit a ticket request...

If you would like an individual voicemail message setup, we will do this for you. Simply create a voice recording for example on your phone recordings app ...

All status' except for "available" will direct your extension to voicemail. We can setup certain status' such as "lunch" to forw...

If you are on annual leave, you can simply set your line to do not disturb(DND) if you would like your extension not to ring. For public holidays, you may ...

*This applies for yealink SIP-T53W handest model* To connect to Wi-Fi on your Yealink T53W Steps to connect to Wi-Fi: On Yealink T53, go to Menu &g...

TABLE OF CONTENTS Attended Transfers  Hold Setting a voicemail message Voicemail History Changing out of office hours Do not disturb Conference cal...

Bulk contact upload If you simply wish to bulk upload contacts, and do not wish to make any other contact alterations, please submit a ticket with the req...

Step 1 - Login to the 3cx web client. To install the PWA, you will need the following information from your "welcome to 3cx" invite emai...